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pele35
Beginner
202 Views
Message 1 of 4

BT wholehome wifi issue

Hi 

I have a 3 disk wholehome wifi setup that i am pleased with so far, but i have an issue with the one and only disk that is connected to my BT router via ethernet cable. Every day or two the disk will reboot for no apparent reason , the other disks just stay up without issue, i am on the latest firmware.

I know its not a major problem but is a bit annoying if you are streaming a movie and it happens, just wondered if anybody else has this and if there is a fix.

Thanks for your help

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3 REPLIES 3
Techwizz
Aspiring Expert
197 Views
Message 2 of 4

Re: BT wholehome wifi issue

Do you know when the disk updated to the latest firmware? Just wondering, as the reboot issue may have started in conjunction with the update.
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pele35
Beginner
172 Views
Message 3 of 4

Re: BT wholehome wifi issue

Hi thanks for the reply, should have said that the same thing happens on the old firmware, maybe a total factory reset may fix it
Techwizz
Aspiring Expert
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Message 4 of 4

Re: BT wholehome wifi issue

Try it, and let us know of the result.
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