cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
5,369 Views
Message 1 of 10

BT4600 Handset not ringing

I have  a BT4600 Premium Nuisance Call Blocker big button cordless phone.

When someone phones the base rings and also a BT amplifier/speaker. But the handset doesn’t ring so if I’m in another room with the handset I can’t hear the phone.

I’ve looked in the manual and it seems to say if block nuisance calls is on the handset won’t ring.

Is it not possible to have the blocking feature and have the handset ring audible?

0 Ratings
Reply
9 REPLIES 9
Highlighted
Expert
5,355 Views
Message 2 of 10

Re: BT4600 Handset not ringing

Hi @mitchino 

Does the display show an incoming call, ie is it just not ringing out aloud?

Check that the volume is turned upon the handset.

Turn the handset off using the red button, then turn it back on again and see if it then works correctly.

In Settings there is an option to factory reset the handset.

With Call Blocking active, you shouldn't get any ringing whatsoever from unwanted calls, so this is not the cause of your problem. The display will show it as a missed call though, you can then use the block button to block it if you wish.

0 Ratings
Reply
Highlighted
Newbie
5,346 Views
Message 3 of 10

Re: BT4600 Handset not ringing

I don't think it's ringing when unblocked numbers call. I'll check tomorrow, it's my 90 year old mum's phone.

0 Ratings
Reply
Highlighted
Expert
5,341 Views
Message 4 of 10

Re: BT4600 Handset not ringing

I've had a similar issue with my Mums', no sound but the handset lit up. Switching the handset on and off sorted it for me.

0 Ratings
Reply
Highlighted
Newbie
5,318 Views
Message 5 of 10

Re: BT4600 Handset not ringing

Switching it off and on again did the trick. Thanks everyone.

Highlighted
Newbie
1,308 Views
Message 6 of 10

Re: BT4600 Handset not ringing

what red button

0 Ratings
Reply
Highlighted
Newbie
1,307 Views
Message 7 of 10

Re: BT4600 Handset not ringing

your instructions say press the red button what red button where is it located?

0 Ratings
Reply
Highlighted
Newbie
1,306 Views
Message 8 of 10

Re: BT4600 Handset not ringing

 
0 Ratings
Reply
Highlighted
Expert
1,295 Views
Message 9 of 10

Re: BT4600 Handset not ringing

Hi @TELSDEN 

It's the red button used for ending calls, it has a picture of a red handset on it. Press it and hold it until the phone powers off, you'll also see the on/off symbol next to this button.

0 Ratings
Reply
Highlighted
171 Views
Message 10 of 10

Re: BT4600 Handset not ringing

Yes, worked for me after trying everything to reset shown in the user manual.

0 Ratings
Reply