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StuartBarnes68
Beginner
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Message 1 of 3

BT4600 Premium Call Problem

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My BT4600 Premium Nuisance Blocker telephone will let me make calls but doesn’t receive any calls - incoming calls ‘cut off’ before ringing but register as a ‘missed call’ on my handset ... help!

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Andy005
Recognised Expert
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Message 2 of 3

Re: BT4600 Premium Call Problem

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Have you tried turning Call Blocking off to see if will allow all calls through?

Also check that there isn't any Call Divert active.

I think that you might have to reset the base unit back to factory settings, accessed through the Settings Menu.

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StuartBarnes68
Beginner
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Message 3 of 3

Re: BT4600 Premium Call Problem

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Thanks, reset base and handsets ... hasn’t worked so think I’ve got a faulty unit which I’ll need to return and swap.

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