Bit of an odd one to describe.
When selecting a ringtone the preview plays in a 1-2 duh duh pattern. 1-2 pause. 1-2 pause.
My Nan says this is how her phones used to ring (set up a few months ago).
They're now only doing the tone once. 1 - long pause. 1 - long pause.
Does anyone have any advice as to why what is playing doesn't match the preview? How can I fix this to match the old 1-2 pattern?
Thanks for your reply!
I'm afraid that doesn't help.
I may not have explained the issue clearly enough. The selected ringtone is playing, but only half of it.
The ringtone is two beats pause. Ring ring, pause. Ring ring, pause.
What we're currently getting is ring, long pause. Ring, long pause. The "back beat" isn't happening.
I hope that helps clarify our issue!
Hi @Trickster873, thanks for checking that out and sorry it hasn't helped. I'm out of ideas so I would suggest you call the helpline number 0800 145 6789 from the guide and they may have come across this before and they're best placed to help you.