Got a BT6600 that is acting oddly ....... after a call (in or out) the phone display continues to show the little handset indicating to hang-up & the duration of the call which doesn't change. The phone is out of warrantee so BT want me to call the 0906 premium number @ 60p per minute 😡 I don't really want to do that, probably cheaper to buy a new phone.
So my questions are;
what is wrong with it?
Should I bin it?
Renewing it will take half of my pension so reluctant to go down that road.
Solved! Go to Solution.
If the Call Duration counter is not increasing then it seems to suggest the call has actually finished. Does the call actually clear when this happens? Do you get dial tone again after you have pressed the red End Call button? And does the display then return to normal once you put the handset back into the charger?
thanks for such a quick reply.
Does the call actually clear when this happens? If this means can I still hear the other end, then no I cannot.
Do you get dial tone again after you have pressed the red End Call button? No.
And does the display then return to normal once you put the handset back into the charger? No
Oddly, if I call the phone from a mobile & let it ring a couple of times & hang up, apart from actually ringing the display shows it's my mobile calling & then when I cancel the call on the mobile the display returns to how it should be.
Hope this helps identify the problem.
I would try in order: