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SrDon7
Beginner
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Message 1 of 6

BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

 
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5 REPLIES 5
lnajr02
Aspiring Expert
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Message 2 of 6

Re: BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

When you say "does not ring properly for incoming calls" what is it doing?
Also if you plug it in to another line do you still have the same problem?
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SrDon7
Beginner
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Message 3 of 6

Re: BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

On incoming call get staccato type blips, sometimes a little bit of a ring. No continuous ringing and with decreased volume. Have reset base and handset to no avail. Individually base and hand set ringers seem to work.
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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

Who provides your phone service?

Have you tried a basic wired phone to see if that rings, as it could be an exchange or line fault?

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SrDon7
Beginner
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Message 5 of 6

Re: BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

BT supplies phone service.  Conventional wired analog phone works fine when plugged in

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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: BT8600 Prem Nuisance Blocker does not ring properly for incoming calls following user guide

First try turning Call Guardian off, and then ring your phone from a mobile to see if it rings properly.

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