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mtparkes
Beginner
420 Views
Message 1 of 4

BT8600 answer phone

Hello. The answer phone on my BT8600 keeps trying to record a message when callers have rung off without leaving any message. This makes the line engaged to any other callers. Help please!

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: BT8600 answer phone

@mtparkes Thanks for posting, I'm sorry about the problems you're having with your BT8600 answering phone. I searched the user manual and FAQ's but can's see anything that is relevant to the problem you're experiencing.

If you contact the BT8600 helpdesk using the details below they'll be able to offer you advice on this.

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support 

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

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benwaller
Beginner
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Message 3 of 4

Re: BT8600 answer phone

I've got the exact same issue. Did you get a resolution? Thanks

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mtparkes
Beginner
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Message 4 of 4

Re: BT8600 answer phone

Sorry, my phone is out of warranty and I haven't got around to contacting BT's recommended agent yet as fault hasn't occurred recently.

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