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Sublime1701
Beginner
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Message 81 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Hi
I followed the instructions and all worked OK except, I now can't get into the hub settings.
Got it running and WiFi working fine but tried 192.168.1.10 as changed at step 6 but can't get in to turn off led on hub.
Tried to factory reset hub and still can't get in.
Any ideas pls?
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licquorice
Distinguished Sage
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Message 82 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Are you entering 192.168.1.10 in your browser address bar?

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Sublime1701
Beginner
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Message 83 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Yes, I am.
I've tried connecting HH straight into laptop too
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licquorice
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Message 84 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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At a command prompt type ping 192.168.1.255 when that completes type arp -a  see if 192.168.1.10 is listed.

Sublime1701
Beginner
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Message 85 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Ok just tried that and no, it isn't.
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Sublime1701
Beginner
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Message 86 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Do i need to connect laptop into HH without HH being connected to network (Lan4) or doesn't that matter? As in step 11
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licquorice
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Message 87 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Factory reset the slave hub and start again.

Basically all you need to do is connect a laptop to the slave hub whilst it is disconnected from the rest of the network, turn off DHCP on the slave hub and change its address to 192.168.1.10 remember to save all changes.

Once you have done that you should be able to connect to the slave hub at 192.168.1.10 instead of 192.168.1.254

Then connect a LAN port on the master hub to a LAN port on the slave hub. Job done.

Sublime1701
Beginner
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Message 88 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Yeah I did that previously. Because I didn't split the WiFi channels last time, I tried accessing the settings to do so and couldn't get in at 192.168.1.10 so factory reset hub and followed instructions again, this time splitting the channels successfully. But again, unable to access the admin settings after step 11.
The only issue I had with instructions is step 10, if I turn off DHCP, the authoritative DHCP menu disappears. So I turned off authoritative 1st and then DHCP server. Not sure if that makes a difference?
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licquorice
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Message 89 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Thinking about it, you will need to connect the 2 hubs together before you will be able to connect to the slave unless you give your laptop a static address of 192.168.1.x (11,say) as it won't be getting an IP address from the slave.

Sublime1701
Beginner
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Message 90 of 241

Re: BTHub6 (Smart Hub) As WiFi Extender or AP (Access Point) & HH5.

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Hi, just set a static ip in the laptop and got straight in.
Big thanks Licquorice for your help
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