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Newbie
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Baby monitor 5000

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My baby monitor is no making much sound. Turn it on and the sound (even at full volume) isn’t very loud and starts to fade away. Now it’s fully charged and the sound works great on the app. But the parent unit is so quiet. 

Any help or advice ? 

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Re: Baby monitor 5000

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Hi @Jrrc20 

Welcome and thanks for posting!

Sorry for the problems you're having with the Baby Monitor.  Your best bet would be to have a word with product support.  

If your product is within warranty:

By phone: 0808 100 6554

Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Cheers,

Robbie

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