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CarinaSilva
Beginner
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Message 1 of 2

Baby monitor going mute

Hello, we have a video baby monitor 6000 for over a year. And I have noticed the last two weeks is going on mute without us selecting it! Everything works fine! We have sound on it and after a while it goes on mute. Is this normal!? I mean if baby cries we don’t hear it!!

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JohnC2
Moderator
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Message 2 of 2

Re: Baby monitor going mute

Hi @CarinaSilva, welcome to the forum and sorry that the baby monitor is on mute and you can't hear your baby. 

Check out the Baby Monitor 6000 help page and if you still need help the phone and email contact details for the product helpdesk are listed. They'll be best placed to help you resolve this.

cheers

John

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