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Suzief
Beginner
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Message 1 of 2

Baby monitor unit not switching on

Hello, I just bought a new baby monitor 450. I plugged the parent device in for 16hrs and removed the tape from the battery pack, but it won’t switch on at all, seems completely dead/not active.

any help? 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Baby monitor unit not switching on

@Suzief 

Product helpdesk information



If your product is within warranty:

By phone: 0808 100 0255

Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

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