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SueAntrobus
Beginner

on ‎18-01-2021 18h37

698 Views
Message 1 of 3

Black disc

I have a BT Smart Hub 2 at one end of my house and a Black disc at the other. Can I add a further black disc in the garage (at the end of the house furthest from the Hub) that will connect to black disc 1 and give me wifi in the garage?

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2 REPLIES 2
Anonymous
Not applicable

on ‎18-01-2021 22h15

686 Views
Message 2 of 3

Re: Black disc

You can have up to 3 black discs. Whether they will work as you want them to depends on the signal strength where you wish to place them

NeilO
Moderator
Moderator

on ‎19-01-2021 8h52

665 Views
Message 3 of 3

Re: Black disc

Hi @SueAntrobus, welcome to the community and thanks for posting, if you have the complete wifi service I'd recommend running diagnostics in the MyBT app. It will pick up if there are any wifi weakspots in you're home. If you then get in touch with 0800 800 150 and ask to speak with the broadband faults team they'll be able to organise you an additional disc to improve the coverage. You can repeat this process again if a further disc is needed.

Thanks

Neil

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