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Southernhammer
Beginner

on ‎28-11-2021 20h10

1,740 Views
Message 1 of 2

Broadband power cable replacement

So I've just moved house but the BT Hub router power cable seems to have been damaged in the move. I can't seem to find a replacement anywhere. Does anyone know where I can get one? I have the BT Hub 1 currently 

 

I have a backup router but it doesn't seem to have the broadband port that the BT Hub has so the cable doesn't fit. Not sure what I need to do to use this one as my main but anyone who knows a bit more than me would be very helpful!

 

Thanks

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1 REPLY 1
NeilO
Moderator
Moderator

on ‎02-12-2021 17h28

1,669 Views
Message 2 of 2

Re: Broadband power cable replacement

Hi, @Southernhammer Welcome to the community and thanks for posting, did you manage to get this sorted?

We don't send power cables on their own but we should be able to sort you with a Hub replacement if it's under warranty. Let me know if you need any further help.

Thanks

Neil

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