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Newbie
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Message 1 of 7

Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

I'm using Shell broadband, I have connected the Extender to the router using the WPS function successfully.  However when I try to connect a device to the EXT2 Shell network using my broadband wireless key, I get an 'Incorrect password' msg on my device.  I have tried to connect 3 different devices all have the same error message.  Can anybody help please?

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

Have you tried setting up the extender manually rather than with the WPS button, shouldn't make any difference but worth a try.

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Newbie
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Message 3 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

Yes, I tried both methods.  I was wondering if t could be something to do with the hub settings on the Shell Router, that I may need to change, but unfortunately, I don't know enough to understand it.

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Distinguished Sage
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Message 4 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

You shouldn't have to as far as I'm aware, the extender should work with any router without making any changes. I must admit I'm not a fan of wifi extenders, they are a poor solution in my opinion and powerline adaptors are much better.

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Newbie
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Message 5 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

Oh that's interesting, I'm not familiar with powerline adaptors. I'll look into that as an alternative. Thanks

 

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Message 6 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

The problem with wifi extenders is twofold. One, by definition they are a compromise as they must be located between the router and where the signal is really needed and secondly they halve the wifi speed as they are transmitting and receiving simultaneously.

Have a look at something like these , there are other manufacturers of course.

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Message 7 of 7

Re: Bt Wifi Extender 610 - Issue with connect devices on Shell Broadband

Ok, looks like I need to do a bit research.  Thanks for info.

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