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Beginner
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Message 1 of 4

Can voicemail on BT Halo landline phone be accessed remotely?

We've got a BT Halo landline phone in our church, and we'd like to access its voicemail remotely to pick up messages asking for help from people self-isolating. Can this be done? 

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Moderator
Moderator
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Message 2 of 4

Re: Can voicemail on BT Halo landline phone be accessed remotely?

Hi @BBDH assuming it is on a Residential tariff for the church line it will either be the BT Answer service or Call Minder service that is set up. Check your bill on or online account and check out the applicable hyperlink above for the user guide.

cheers
John

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Beginner
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Message 3 of 4

Re: Can voicemail on BT Halo landline phone be accessed remotely?

thank you, we'll check them out
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BT Devices Expert
BT Devices Expert
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Message 4 of 4

Re: Can voicemail on BT Halo landline phone be accessed remotely?

If it is a BT Halo landline phone and you are wanting to access the Answer Phone messages left on the phone remotely you will need to have set a PIN and to have turned the Remote Access functionality on in order to listen to messages remotely.

The User Guide will instruct you on how to do this, if you have not done so already.

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