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ShropshireLass53
Aspiring Contributor
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Message 1 of 3

Cancel a recent order for a SIM card only

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Ref. SIM Card only recently added to my BT account (within the last couple of weeks).  This is no longer required as the circumstances have changed and I would like to cancel the SIM and return it to BT.  It has not been used.  Please advise best way to do this.

Many thanks.

JudithJohnson

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-Richie-
Guru
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Message 2 of 3

Re: Cancel a recent order for a SIM card only

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Ring 0800 800 150 and cancel, If it's a sim only you have 30 days as your cooling off period.

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ShropshireLass53
Aspiring Contributor
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Message 3 of 3

Re: Cancel a recent order for a SIM card only

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Many thanks. All sorted plus made a saving on my broadband. 

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