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Beginner
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Message 1 of 11

Compatibility between different BT mini connectors

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Been happily using 5 or 6 BT mini connectors throughout my home for a number of years. Very solid and dependable.

Recently bought 2 additional ones, plumbed them in and it killed the network. On closer inspection the 2 newer ones were stated as BT Mini Connector 'V2'.

The difference is as per the photo below. 

Just wanted to know if these really are not compatible or is there a process to get these two to play nicely?

 

 IMG_5213.jpg 

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Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Compatibility between different BT mini connectors

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did you try and pair the new connectors with the existing ones and not set up a different pair. 



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Beginner
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Message 3 of 11

Re: Compatibility between different BT mini connectors

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Thanks for the reply.

I simply added one of the V2 plugs into the existing network which then caused the network issues. Once removed, the network came back up again. Should I have tried something different?

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BT Devices Expert
BT Devices Expert
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Message 4 of 11

Re: Compatibility between different BT mini connectors

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Hi Davidja,

Both versions of the Mini Connector are indeed compatible with each other. 

It may be worth trying resetting and re-adding the Mini Connector V2 to the network.

  1. Press and hold Add on the Mini Connector V2 for 15 seconds
  2. Wait a couple of minutes until Power and Data lights come back on
  3. Press and hold the Add for 5 to 8 seconds on the Mini Connector V2 - Power LED will flash once
  4. Press Add for 1 second on the Mini Connector V2 - Power LED will start flashing
  5. Press Add on one of the existing Mini Connectors (V1) in the network  [within 2 mins]

If that works for the first of the V2 devices, then repeat the process for the 2nd device.

Thanks

 

Darren_B

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Beginner
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Message 5 of 11

Re: Compatibility between different BT mini connectors

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Darren - you're a legend

Took a few attempts but's all sync'd and working nicely

Appreciate your help

David

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BT Devices Expert
BT Devices Expert
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Message 6 of 11

Re: Compatibility between different BT mini connectors

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Hi David,

I'm glad you got it all working in the end 😁.  Thanks for updating us on the thread.

Darren_B

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Beginner
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Message 7 of 11

Re: Compatibility between different BT mini connectors

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That said. Reliability of the connection is poor with the V2 plugs periodically dropping to less than 1MB download. Blue data light remains on the plug though. 
Should I do another re connection process ? 

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BT Devices Expert
BT Devices Expert
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Message 8 of 11

Re: Compatibility between different BT mini connectors

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Hi David,

Are you only seeing the poor connectivity in a new area of your home (where the V2 are installed), or did you have the V1's in that location working without any issues?

If it's a new area in your home, do you know if the mains sockets are on the same internal wiring ring/circuit?

 

Darren_B

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Beginner
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Message 9 of 11

Re: Compatibility between different BT mini connectors

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Sorry to hijack this but what are the differences between Versions 1 & 2, specifically, are they both 1gb speed?

thanks for any help.

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BT Devices Expert
BT Devices Expert
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Message 10 of 11

Re: Compatibility between different BT mini connectors

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Hi Fran112,

Both are the same spec/speed, the only difference was a change in the chipset.

They're both perfectly compatible with each other too, so no need to worry about that 😊

Thanks

Darren_B

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