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Complete WIFI Smart Hub 2 - Disc connecting all devices on 2.4ghz - 5ghz devices poor signal to Hub

Recently taken delivery of new Smart Hub 2 and associated black disc.  Initially everything seemed OK but we have noticed that all connections to the Disc in our family room are 2.4ghz -  the other devices looking for 5ghz are connecting to the HUB with a poor signal.  Despite several attempts we cannot find a way to get the devices located in the family room to connect to the Disc (also located in the family room) .   Thinking of sending this equipment back to BT as I did not have the same problems with my old setup. 

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