cancel
Showing results for 
Search instead for 
Did you mean: 
northshields
Contributor
422 Views
Message 1 of 5

Complete Wifi and Whole Home Wifi

Apart from the fact that one is bought and the other rented, is there any practical difference between the two systems?

0 Ratings
4 REPLIES 4
-Richie-
Expert
404 Views
Message 2 of 5

Re: Complete Wifi and Whole Home Wifi

The whole home wi-fi are individual networks, as you move from different areas the connection drops, then connects to the new disc.
Complete wi-fi uses a mesh system, so as you move around the connection remains seamless.

I believe the whole home wi-fi allow guest access, complete wi-fi doesn't.

The whole home wi-fi belong to you once purchased and have a manufacturer's warranty, complete wi-fi discs are included as part of the service, so you never own them but comes with a warranty so long as you subscribe to the service.

That's all I can think of now, others will come along with their advice, you can then choose what suits you.

0 Ratings
Paul_31
Aspiring Expert
395 Views
Message 3 of 5

Re: Complete Wifi and Whole Home Wifi

In addition to @-Richie- ‘s comments, with the Complete WiFi you don’t have to have one disc permanently connected via ethernet cable to the router, as you do with Whole Home.

0 Ratings
BT Devices Expert
BT Devices Expert
359 Views
Message 4 of 5

Re: Complete Wifi and Whole Home Wifi


@-Richie-wrote:

The whole home wi-fi are individual networks, as you move from different areas the connection drops, then connects to the new disc.
Complete wi-fi uses a mesh system, so as you move around the connection remains seamless.


To clarify this, whole home wi-fi itself is a single network and does offer handover between discs without dropping connection in the same way as Complete Wi-Fi does.

But one difference is that whole home wi-fi is a separate network to the home hub (which may be what you meant). In fact we recommend switching off wi-fi on the hub for people who use whole home wi-fi.

Hope this clarifies.

Community ModeratorBrunoN
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
0 Ratings
Highlighted
ishamm
Aspiring Contributor
159 Views
Message 5 of 5

Re: Complete Wifi and Whole Home Wifi

is there any way to integrate the Smart hub 2 into a whole home wifi mesh? i currently have a whole home wifi disk sitting next to the smart hub 2 (itself a good fast router) with its wifi switched off. this seems a waste of a disk, electricity, and a plug socket! making the smart hub a 'base' for the mesh would be beneficial in myriad ways! Please consider this as a firmware update, if at all possible!

0 Ratings