cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
comjl13
Beginner
182 Views
Message 1 of 2

Connection lost walking between discs

Go to solution

hi all,

I recently had to get a new VM hub4 as I upgraded my connection - I’ve had 4 BT discs (2 wired) working floorlessly for over a year however now if I’m on a Teams call and walk between rooms I.e. the connection moves from one disc to another - I lose connection for a few seconds - I’ve tried restarting everything several times, have the VM Hub in router mode and it’s WiFi off.

any ideas? It’s super annoying and never happened before!

thanks!

Tags (1)
0 Ratings
Reply
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
178 Views
Message 2 of 2

Re: Connection lost walking between discs

Go to solution

@comjl13 

Have a look at the WHW Faq's and if you can't find the answer give the WHW product helpdesk a call on 0808 100 6116 ( Mon to Fri 9am to 5.30pm and Sat 9am to 2pm) or drop them an email to: btconnectedhome@bt.com

0 Ratings
Reply