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Newbie
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Message 1 of 2

Cordless phone answering machine

Ref cordless phone BT7610 purchased 10 months ago to replace previous unsatisfactory BT phone - answering machine is malfunctioning. Of course the phone would be replaceable under guarantee but that would require me to again enter around 100 phone numbers currently in the phonebook.

Thanks a lot BT, I had to do this last time because you'd sold me a faulty phone then as well Twice in less than a year!

Any possibility of fixing the fault, or entering the phonebook automatically?

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Recognised Expert
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Re: Cordless phone answering machine

Hi @THF

What is the issue with the answering service on the machine? Have you tried doing base and handset resets to see if that resolves anything? You maybe best speaking to the product helpdesk ..

BT7610 User Guide

If your phone is within warranty:

By phone: 0800 218 2182

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support