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marco63
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Message 1 of 3

Definition of ‘strong’ with regard to Complete WiFi coverage

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I am considering the offer that BT have sent me for an upgrade for the Complete WiFi service

I currently have no coverage in one room and weak in two others

The term ‘strong’ is open to wide interpretation - is there any technical data available of what BT consider a strong wifi signal?

Thanks

Marco

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Definition of ‘strong’ with regard to Complete WiFi coverage

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Because wireless signals can suffer from interference and  be blocked by the structure of your home all of which are out side BT's control I doubt you will find any definitive answer for what a strong signal is. 

BT do however state that you will get a "strong" signal in every room and if not they will send you a further two discs to achieve that.

I would say that if you are measuring the signal strength you should expect to get between  -65 to -70dBm 

 https://home.bt.com/tech-gadgets/internet/broadband/what-is-complete-wifi-bt-broadband-bt-plus-11364...

https://home.bt.com/tech-gadgets/internet/broadband/how-to-boost-your-home-wi-fi-11363806366107

EDIT:

BT have this in the small print

Complete Wi-Fi guarantee

96% UK availability. BT sends additional discs to guarantee at least 10 Mbps in every room of your home. Sky send one additional disc and guarantee 3 Mbps or money back. No other provider offers a faster Wi-Fi Speed Guarantee than BT. To verify e-mail superfast.fibre@bt.com.  We’ll send you up-to three discs to ensure a strong signal of at least 10Mbps in every room of your home. If you still can’t get a strong signal we’ll give you a one-off credit of £20 off your next BT bill. Guarantee only applies when your Smart Hub2 is connected to the internet and does not cover broadband faults. For full terms see bt.com/legalstuff.

https://www.bt.com/broadband/complete-wifi?s_intcid=con_intban_dmedia_content_Tech_Storefront_boost_...

marco63
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Message 3 of 3

Re: Definition of ‘strong’ with regard to Complete WiFi coverage

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Thanks bud - very useful

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