We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Why would a device connected to my Premium Whole Home WiFi network connect to a distant disc rather than the one directly at the side of it?
My living room TV connects to the disc placed in my garage rather than the disc placed by the side of it.
Solved! Go to Solution.
The discs will try to steer devices automatically to the best disc but there are several factors that may explain why a device is not connected to what would seem the best disc:
Yes, we do have lots of great new features and customisable controls planned for the product roadmap!
I’ve moved a disc near my WiFi security camera and it’s got option to join network. However I check and it’s connecting to hub (weak) not disc which is right next to it causing lag in video capture . Can I change it?
rebooting means I’ve physically got to. Limb ladder to reset it
Once you have connected and set up your WHW system you should turn off the wifi from your hub in order to ensure that all devices connected to the WHW discs.