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JaneLiz
Beginner
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Message 1 of 2

Distorted earpiece BT4600

Have had a twin handset BT4600 for a few months.  When using one of the handsets, the earpiece is extremely distorted and can hardly hear the caller.  Anyone else had this problem/know how to rectify?

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Dean007
Recognised Expert
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Message 2 of 2

Re: Distorted earpiece BT4600

Hi @JaneLiz

You can find the product page  Here     which has some basic trouble shooting, also as the handsets only a few months old maybe worth calling the helpdesk or sending an email.

Product helpdesk information

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

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