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paulmarkj2
Aspiring Contributor
333 Views
Message 1 of 3

Forgotten hub admin password

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I changed the home hub admin password, then forgot it (years ago!)

It is homehub 4 or 5 (I don't know how to tell the difference.

How can I retrieve the password?

 

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Distinguished Sage
Distinguished Sage
328 Views
Message 2 of 3

Re: Forgotten hub admin password

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easiest way is to factory reset by pressing recessed button on back and holding for 20/30 sec until lights flash  the admin password is now back to that shown on the hub 



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paulmarkj2
Aspiring Contributor
325 Views
Message 3 of 3

Re: Forgotten hub admin password

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Thanks!
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