So I upgraded my broadband from copper to ultrafast fibre 250 which I ordered on 29th January and was installed on 6th February. Does this mean I am eligible for this and if so when should I expect to hear something?
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Welcome to the Community and thanks for your post!
Sorry you haven't received any word on the gift. The offer is for new and existing customers. The process is that 30 days after your order completes you'll receive an email with a code and link to use to claim for your free gift.
Any problems, feel free to post back and we'll look into this for you if you need us to.
Thanks for the reply. I will look forward to receiving the email.
It has been 30 days since my fibre installation and I haven't received anything with regards to the google stadia offer, if someone could look into this for me that would be great.
I have now received my code and placed my order so thanks for sorting this out.