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mytisbrewin
Aspiring Contributor
1,095 Views
Message 1 of 9

Google Stadia on BT Broadband - am I eligible?

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So I upgraded my broadband from copper to ultrafast fibre 250 which I ordered on 29th January and was installed on 6th February. Does this mean I am eligible for this and if so when should I expect to hear something? 

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8 REPLIES 8
RobbieMac
Moderator
Moderator
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Message 2 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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Hi @mytisbrewin,

Welcome to the Community and thanks for your post!

Sorry you haven't received any word on the gift.  The offer is for new and existing customers.  The process is that 30 days after your order completes you'll receive an email with a code and link to use to claim for your free gift.

Any problems, feel free to post back and we'll look into this for you if you need us to.

Cheers,

Robbie

NigelB72
Recognised Expert
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Message 3 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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@RobbieMac  does also include upgrades? I was on 80meg FTTC but have upgraded to G.Fast with 130+meg?? 

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RobbieMac
Moderator
Moderator
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Message 4 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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Hey @NigelB72,

Yes, the offer includes existing customers too.

Cheers,

Robbie

NigelB72
Recognised Expert
1,023 Views
Message 5 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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Excellent... I'll wait for my email 👌

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mytisbrewin
Aspiring Contributor
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Message 6 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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Robbie,

Thanks for the reply. I will look forward to receiving the email. 

 

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mytisbrewin
Aspiring Contributor
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Message 7 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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It has been 30 days since my fibre installation and I haven't received anything with regards to the google stadia offer, if someone could look into this for me that would be great.

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DavidM
Moderator
Moderator
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Message 8 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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Hi @mytisbrewin and thanks for posting.

I can check this for you. I've sent you a private message explaining how you can contact the forum moderation team. Just drop me over a reply with the details and we’ll check it out.

Cheers

David

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mytisbrewin
Aspiring Contributor
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Message 9 of 9

Re: Google Stadia on BT Broadband - am I eligible?

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I have now received my code and placed my order so thanks for sorting this out.

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