cancel
Showing results for 
Search instead for 
Did you mean: 
copthis1
Beginner
100 Views
Message 1 of 5

Help with Smart Hub 6

I have just set up my HH6 purchased from Ebay.  I checked the hub info and found this:

 

 

Product name:

BT Hub 6A

Firmware version:

SG4B10002236

 

This I believe is a very old firware version.  Should I update it, if so how and should I do a full factory reset first?

 

Answers in laymans terms please. Smiley Embarassed

0 Ratings
4 REPLIES
Distinguished Sage
Distinguished Sage
96 Views
Message 2 of 5

Re: Help with Smart Hub 6

In very layman's terms, you can't update it manually. It will get updated automatically at some point by BT if you leave it connected to your broadband.

0 Ratings
copthis1
Beginner
94 Views
Message 3 of 5

Re: Help with Smart Hub 6

So I could wait months?  I've got the 2016 firmware on it.............



 

0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
79 Views
Message 4 of 5

Re: Help with Smart Hub 6

You will have to wait as long as it takes, there is NO manual method of updating the firmware, it will probably only be a few days though. Doubt if you will tell the difference in any case.

0 Ratings
Distinguished Sage
Distinguished Sage
64 Views
Message 5 of 5

Re: Help with Smart Hub 6

If hh6 is second hand then I would factory reset it before using it. Won't update firmware but will give clean start



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.