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amacteaching
Beginner
156 Views
Message 1 of 4

Homehub 6 Firmware

My Homehub 6A has been running fine until monday morning:

Could I ask if anyone else had an upgrade at 8am on the 03/12/2018?

It is really annoying as the unit is now not at all happy!

Log attached - I have nothing to compare it with and the device is showing as upgraded on the 01-october-2018 to firmware SG4B1000B540.

Anyone out there know how to get a dump of caches beyond the log?

 

and the timing of the update.... surely not!

 

08:11:5903 Dec.ppp1:TR69 creating new session with ACS 

08:11:5603 Dec.:The Modem successfully installed a firmware update

08:11:3103 Dec.:The Modem is installing a firmware update 

08:11:2703 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed

 

Log extract follows:

 

 

00:01:4701 Jan.BR_LAN:The DHCP options that are offered by the device (id:4): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53555761505112 | RequestOption55: 11213615119252 | HostName: Andrews-iPad | VendorId:    
00:01:4401 Jan.Smiley Very HappyHCP Confirmation of Request 
00:01:4401 Jan.Smiley TonguePPoE connection could not be established. Login failed but there was no detailed information delivered by the radius server. 
00:01:4001 Jan.pppSmiley TonguePP: CHAP_FAILURE 
00:01:4001 Jan.pppSmiley TonguePP: CHAP_RESPONSE 
00:01:4001 Jan.wl1:A WiFi device <1C:AB:A7:CA:BB:E1> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G]) 
00:01:4001 Jan.pppSmiley TonguePP: LCP_GOOD_ACK 
00:01:4001 Jan.pppSmiley TonguePP: LCP_REQUEST 
00:01:3501 Jan.Smiley TonguePPoE error: timeout 
00:01:1901 Jan.BR_LAN:The DHCP options that are offered by the device (id:11): DiscoverOptions: 535557615112 | DiscoverOption55: 11213615119252 | RequestOptions: 53555761505412 | RequestOption55: 1
00:01:1401 Jan.wl1Smiley Sad1/11) Channel Hopping initiated/Manually initiated 
00:01:1401 Jan.ptm0.101:VLAN VLAN_DATA connected 
00:01:1301 Jan.Smiley Very HappyHCP Confirmation of Request 
00:01:0801 Jan.:connection ATM_TV disconnected.[ERROR_USER_DISCONNECT] 
00:01:0801 Jan.:connection ATM_DATA disconnected.[ERROR_USER_DISCONNECT] 
00:01:0801 Jan.dsl:VDSL link Up: Down Rate=31812KbpsUp Rate=5292KbpsSNR Margin Down=0.00dBSNR Margin Up=4.00dB 
00:01:0201 Jan.wl0:A WiFi device <78:7B:8A:84:CC:4D> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G]) 
00:00:5301 Jan.eth1:[Device Connected] MAC Address:7c:2f:80:66:b1:8b Host Name: N300A-IP IP Address: 192.168.1.64lease duration is 86400 seconds. 
00:00:5301 Jan.BR_LAN:The DHCP options that are offered by the device (id:8): DiscoverOptions: | DiscoverOption55: | RequestOptions: 535054601212555 | RequestOption55: 13615424312011466125 | HostName: N300A-IP | VendorId: N300A_IP
00:00:5201 Jan.BR_LAN:UPnP functionality has been activated 
00:00:5101 Jan.Smiley Very HappyHCP Confirmation of Request 
00:00:4301 Jan.:This Rule has been applied successfully: [id:1InternalClient:External PortsSmiley Sad00)Internal Ports: (00)Protocol: ] 
00:00:4301 Jan.:Updating port mapping rule (1) by UPnP 
00:00:4201 Jan.eth2:An Ethernet port is now connected (3/100/FULL) 
00:00:4201 Jan.eth1:An Ethernet port is now connected (2/100/FULL) 
00:00:4001 Jan.:The LAN DHCP Server is active 
00:00:3901 Jan.BR_LAN: Revoked prefix = fdaa:bbcc:ddee::/64 (valid time = 4293967296 / preferred time = 4293967296) 
00:00:3901 Jan.Smiley Very HappyNS name resolution is now active 
00:00:3801 Jan.wl0:WLAN has been activated (BTWifi-X) (band : 5GHz). 
00:00:3801 Jan.wl0:WLAN has been activated (BTWifi-with-FON) (band : 5GHz). 
00:00:3801 Jan.wl0:WLAN has been activated (Hub6-8X92-5) (band : 5GHz). 
00:00:3801 Jan.wl1:WLAN has been activated (BTWifi-X) (band : 2.4GHz). 
00:00:3801 Jan.wl1:WLAN has been activated (BTWifi-with-FON) (band : 2.4GHz). 
00:00:3801 Jan.wl1:WLAN has been activated (BTHub6-8X92) (band : 2.4GHz). 
00:00:3601 Jan.Default:Firewall change to Level: FRWL 
00:00:3601 Jan.wl0Smiley Sad0/36) Channel Hopping initiated/Manually initiated 
00:00:3601 Jan.wl1Smiley Sad0/1) Channel Hopping initiated/Manually initiated 
00:00:3501 Jan.:The Modem has successfully powered up 
00:00:3501 Jan.:WDG Laststatus:: # Current boot was caused by Soft Reset (SAAF) 
00:00:2801 Jan.:The Modem underwent a warm reset 
00:00:2301 Jan.:WAN: ethernet as LAN 
08:39:2603 Dec.dsl:VDSL Link Down: duration was 683777 seconds 
08:39:2603 Dec.:VLAN VLAN_DATA disconnected 
08:39:2603 Dec.:Timeout during PPP initialization LCP/IPCP 
08:39:2603 Dec.ppp1:The DYN ROUTE [213.120.234.38/32 gw 172.16.19.188] is deleted 
08:39:2603 Dec.ppp1:The DYN ROUTE [213.120.234.42/32 gw 172.16.19.188] is deleted 
08:39:2603 Dec.:Connection to the Internet has been terminated.(RebootReconfigurationforced termination) 
08:39:2403 Dec.ppp1:The WAN DHCPv6 Client Process has successfully been terminated on Vlan 36 
08:39:2403 Dec.:A device reset was performed (GUI/Button) 
08:12:0403 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed 
08:12:0403 Dec.ppp1:TR69 sending SetParameterValuesResponse message 
08:12:0403 Dec.ppp1:TR69 receiving SetParameterValues message 
08:12:0303 Dec.ppp1:TR69 sending SetParameterValuesResponse message 
08:12:0303 Dec.ppp1:TR69 receiving SetParameterValues message 
08:12:0303 Dec.ppp1:TR69 receiving TransferCompleteResponse message 
08:12:0303 Dec.ppp1:TR69 sending TransferComplete message 
08:12:0303 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated 
08:12:0303 Dec.ppp1:TR69 receiving InformResponse message 
08:12:0203 Dec.ppp1:TR69 event found : M Download 
08:12:0203 Dec.ppp1:TR69 event found : 7 TRANSFER COMPLETE 
08:12:0203 Dec.ppp1:TR69 event found : 4 VALUE CHANGE 
08:12:0203 Dec.ppp1:TR69 sending Inform message 
08:12:0103 Dec.ppp1:TR69 event found : M Download 
08:12:0103 Dec.ppp1:TR69 event found : 7 TRANSFER COMPLETE 
08:12:0103 Dec.ppp1:TR69 event found : 4 VALUE CHANGE 
08:12:0003 Dec.ppp1:TR69 sending Inform message 
08:11:5903 Dec.ppp1:TR69 creating new session with ACS 
08:11:5603 Dec.:The Modem successfully installed a firmware update 
08:11:3103 Dec.:The Modem is installing a firmware update 
08:11:2703 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed 
08:11:2703 Dec.ppp1:TR69 sending DownloadResponse message 
08:11:2703 Dec.ppp1:TR69 receiving Download message 
08:11:2603 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated 
08:11:2603 Dec.ppp1:TR69 receiving InformResponse message 
08:11:2603 Dec.ppp1:TR69 event found : 4 VALUE CHANGE 
08:11:2603 Dec.ppp1:TR69 event found : 2 PERIODIC 
08:11:2503 Dec.ppp1:TR69 sending Inform message 
08:11:2403 Dec.ppp1:TR69 event found : 4 VALUE CHANGE 
08:11:2403 Dec.ppp1:TR69 event found : 2 PERIODIC 
08:11:2303 Dec.ppp1:TR69 sending Inform message 
08:11:2303 Dec.ppp1:TR69 creating new session with ACS

Hub stuff (4)_LI.jpg

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3 REPLIES
Dippu
Aspiring Expert
135 Views
Message 2 of 4

Re: Homehub 6 Firmware

Sounds like you have had a "downgrade" as well, see my post below.

I don't know the reasons but perhaps a BT Device Expert could answer the question.

 

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Strange-Firmware-Update-situation-on-HH6A/m-p/1...

 

 

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Distinguished Sage
Distinguished Sage
132 Views
Message 3 of 4

Re: Homehub 6 Firmware

try a factory reset and see if that helps as possibly firmware did not update correctly



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amacteaching
Beginner
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Message 4 of 4

Re: Homehub 6 Firmware

Hi-

Can anyone please post me a log for a firmware upgrade for comparison purposes?

Many thanks

Andrew

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