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grahamm1
Aspiring Contributor
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Message 1 of 3

Hot Hub3

Strange question, but;

I'm having broadband connection issues (connection keeps dropping out, broadband light flashes yellow).

During the fault-finding process I decided to unplug the hub and move it. When I went to pick the hub up it is surprisingly hot. Not the power supply, but the hub itself. Not hot enough to injure, but hot enough to be uncomfortable to hold for any length of time. Room temperature is currently 26deg/C.

How hot should a hub 3 get?

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Moderator
Moderator
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Message 2 of 3

Re: Hot Hub3

@grahamm1 sorry about the delay replying, did you manage to get this sorted? The Hub is normally warm but shouldn't be uncomfortable to hold. If you need any help post back.

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grahamm1
Aspiring Contributor
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Message 3 of 3

Re: Hot Hub3

Hi

The hub itself is surprisingly hot. It would be too hot for a child to hold for any length of time.  I'm used to phone chargers and the like being warm, but the top of this hub is hot rather than warm. Doesn't feel like it is going to catch fire or anything! I'm having continual dropout/reset issues (currently being investigated by BT) and I'm beginning to think that it is the hub itself that is at fault.

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