cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Newbie
759 Views
Message 1 of 8

Hotspot 600 Wi-Fi speed

I have recently purchased the bt home hotspot 600 kit. The initial set up went fine but when I move the hotspot into any other room than the one containing the extender unit I am getting 2mps download speed maximum. Most of the time the device just drops out and I get a connection error. Any advice would be greatly appreciated.
0 Ratings
Reply
7 REPLIES 7
Distinguished Sage
Distinguished Sage
756 Views
Message 2 of 8

Re: Hotspot 600 Wi-Fi speed

You could try changing the channel, but the range of the hotspots won't be great. Definitely make sure they are on a different channel to your Hub.

0 Ratings
Reply
Newbie
741 Views
Message 3 of 8

Re: Hotspot 600 Wi-Fi speed

How would i go about changing the channel?
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
712 Views
Message 4 of 8

Re: Hotspot 600 Wi-Fi speed


@Woot025 wrote:
How would i go about changing the channel?

@Dan-O may be able to help.

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
704 Views
Message 5 of 8

Re: Hotspot 600 Wi-Fi speed


@Woot025 wrote:
236,509

I can't give you the exact steps involved as I haven't got a hotspot  600, but if you login to the hotspot there should be a menu option somewhere to change the channel. How to login is shown here http://btsupport.custhelp.com/app/answers/detail/a_id/45528/c/7187

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
701 Views
Message 6 of 8

Re: Hotspot 600 Wi-Fi speed

It is also best not to clone the hotspot with your hub as it is then not obvious which device you are actually connecting to.

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
699 Views
Message 7 of 8

Re: Hotspot 600 Wi-Fi speed

@licquorice I see that quoting seems to be bust, I though it was just me. I will flag it up.

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
696 Views
Message 8 of 8

Re: Hotspot 600 Wi-Fi speed

Thanks Keith.

0 Ratings
Reply