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erotavlas
Beginner
719 Views
Message 1 of 8

How to discover device detail from serial number

Hi,

I would like to obtain the production year of my bt home hub 5 from serial number. Is it possible?

Thank you

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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: How to discover device detail from serial number

Hi @erotavlas,

I'm not aware of anyway obtaining the production year of your Hub. 

What is it you are trying to do?

Thanks

PaddyB

 

Community ModeratorPaddyB
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erotavlas
Beginner
676 Views
Message 3 of 8

Re: How to discover device detail from serial number

Hi,

I would like to discover if the device is broken. I'm wondering to know how old it is even if I bought it 5 months ago on Internet. I discovered that into the power supply there is the production year and month 1634 -> 2016 and 34 week. So maybe also the device is of the same time.

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TVrepairman
Aspiring Expert
662 Views
Message 4 of 8

Re: How to discover device detail from serial number

Look at the serial number. For most boxes it will be something like this:

+077329+1548012345

The two digits after the second + indicate the year and week, for example 2015 week 48. 

 

 
erotavlas
Beginner
633 Views
Message 5 of 8

Re: How to discover device detail from serial number

My serial number is: +068343 + NQ40137890.

What is the the production year?

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Distinguished Sage
Distinguished Sage
628 Views
Message 6 of 8

Re: How to discover device detail from serial number

I am curious how knowing the year the device was produced or how old it is will tell you if the device is broken?

It could have been produced two years ago but never been used until you purchased it.

Distinguished Sage
Distinguished Sage
620 Views
Message 7 of 8

Re: How to discover device detail from serial number

@erotavlas Are you using it on a BT broadband line? If not, it won't work, home hubs are locked to BT.

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erotavlas
Beginner
599 Views
Message 8 of 8

Re: How to discover device detail from serial number

Hi,
I installed the openWRT firmware and so it is unlocked. It works well, I just wonder to know the production year.
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