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Brooner82
Beginner
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Message 1 of 6

Hub 6 and WiFi Disc compatibility

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Hi, can anyone tell me if a Hub 6 can be connected to a WiFi Disc?

 

Thanks

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NeilO
Moderator
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Message 2 of 6

Re: Hub 6 and WiFi Disc compatibility

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Hi @Brooner82 Welcome to the community and thanks for posting, is it a whole home wifi disc or complete wifi disc?

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Brooner82
Beginner
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Message 3 of 6

Re: Hub 6 and WiFi Disc compatibility

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Hi Neil,

 

I'm not sure, it's a black WiFi Disc if that helps?

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VeteranISPUser
Recognised Expert
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Message 4 of 6

Re: Hub 6 and WiFi Disc compatibility

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Hi @Brooner82 

It will never work, it is a Complete WiFi Disc. You need a Smart Hub 2 to use a black disc.

NeilO
Moderator
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Message 5 of 6

Re: Hub 6 and WiFi Disc compatibility

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@Brooner82 I can confirm that @VeteranISPUser is correct a complete wifi disc won't work with your type of Hub. You'd either need to upgrade to a Smart Hub 2 or consider the whole home wifi discs as they will work with any router.

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Brooner82
Beginner
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Message 6 of 6

Re: Hub 6 and WiFi Disc compatibility

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Thanks, thought that would be the case
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