Hi @Brooner82 Welcome to the community and thanks for posting, is it a whole home wifi disc or complete wifi disc?
Hi Neil,
I'm not sure, it's a black WiFi Disc if that helps?
Hi @Brooner82
It will never work, it is a Complete WiFi Disc. You need a Smart Hub 2 to use a black disc.
@Brooner82 I can confirm that @VeteranISPUser is correct a complete wifi disc won't work with your type of Hub. You'd either need to upgrade to a Smart Hub 2 or consider the whole home wifi discs as they will work with any router.