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Installation of Decor 2600 Phone

For some reason which is very much beyond my tiny little brain, I cannot get the above mentioned telephone to work even when I hook it directly up to the wall socket.  I have portable phone which works just fine from the same socket.  So am I suffering from a 1D10T error?  I will chase down BT on Tuesday which should be fun...NOT!  Must I use the ADSL socket?  None of this is very clear to me and any help no matter how sarcastic would be greatly appreciated.😕

 

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