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sps1013
Aspiring Expert
1,121 Views
Message 1 of 9

Is Whole Home really this bad

Hi

I know forums generally attract those seeking assistance with issues rather than those wishing to praise, but is the whole home WiFi kit really as bad as the threads portray?

I am in need of a mesh system at home and I have the option of the Whole Home, Google WiFi or TP Link Deco.

I like the specs of the whole home but am slightly concerned that there are many issues surrounding the stability of the discs either singularly or as a mesh. I cannot find anything as negative on the Google WiFi but that might be nobody is reporting.

However, I do know somebody who has a Google setup and says it is rock solid.

Does anybody have any thoughts, comments outside of those already posted.

Thank you.
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8 REPLIES 8
gl3n
Aspiring Contributor
1,112 Views
Message 2 of 9

Re: Is Whole Home really this bad

I’m really pleased with mine. I have six connected on 4 directly to Devolo 1200 homeplugs.

I have turned off the BT homehub and the Devolo wi-fi units I have as the whole home is much better.

I do get the odd issue every couple of months, turning everything off and back on solves this. I think it is the Devolo units having issues though.

Hope that helps!
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sps1013
Aspiring Expert
1,061 Views
Message 3 of 9

Re: Is Whole Home really this bad

Thanks for your reply.

Anybody else?
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MrX911
Contributor
1,041 Views
Message 4 of 9

Re: Is Whole Home really this bad

I’m beginning to think Mesh isn’t quite there yet.

I had an Orbi system which was great until a firmware update caused loads of issues ( this is still ongoing if you check their community)

So I then tried Google, AMPLIFI and BT.

Much to my surprise BT whole home performed ther best in terms if speed and coverage. And it was rock solid for 3 months without any reboots. Until.... the latest firmware! I’m rebooting every day. There are loads of posts on here about the same topic.

Shame because as I said it was great. I’m sure they will fix but could be months!
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gl3n
Aspiring Contributor
1,033 Views
Message 5 of 9

Re: Is Whole Home really this bad

So that is really interesting, for the first couple of weeks mine was unstable like you say. A firmware update sorted it out!!!

About opposite to you, maybe there is something in the firmware up date process that is inconsistent.
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IanD2
Contributor
1,011 Views
Message 6 of 9

Re: Is Whole Home really this bad

I've had 6 discs now for about 3 months or so. They've been pretty good in general. I had issues with all the discs associating with the master only, and not daisy chaining leaving me with a couple of poor connections; a couple of google homes disconnesting constantly; the master disc randomly going off line, and either coming back on its own, or I'd have to hard reboot the master disc.

With the latest firmware installed, I have to say that all my issues seem to have been resolved. I can't really confirm whether the google home issue is sorted yet as only got one of the Homes back online yesterday (my fault).

Before the BT WHWifi, I bought and tried the Google Wifi product. I couldn't get it to talk to my BT Smart Hub router, and couldn't get the slaves to link to the master. Ended up getting a refund. Also, I have BTTV and have had issues using non-BT powerlines adaptors in the past, so I tend to stick to BT products now. I do have a netgear switch connected via ethernet to one of the slaves, and that seems to work perfectly too, supplying the BT TV box.

I do have the wifi on my router disabled.

A colleague has the Linksys Velop product, and he seems pleased with that. Has it linked to a virgin router.

When they're working they are great products. I just think that the massive variability in the networks and items that have to connect to them means that there will always be issues with some installations.

IAN D.

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IanD2
Contributor
980 Views
Message 7 of 9

Re: Is Whole Home really this bad

...until tonight when it has just all gone off for no reason. Master Disc reboot has got it back up and running again but topology has no daisy chaining. Grrrrr.......

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sps1013
Aspiring Expert
944 Views
Message 8 of 9

Re: Is Whole Home really this bad

Again, thanks everybody.

It does seem like a mixed bag of reviews possibly linked to flaky firmware.

Certainly a dilemma to think about.
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MrX911
Contributor
936 Views
Message 9 of 9

Re: Is Whole Home really this bad

If you purchase from Amazon - you'll have a good amount of time to try it out and send back without hassle.

Good luck

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