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jqsabers
Beginner
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Message 1 of 4

Line cord error on BT Elements 1k

Both my BT Elements 1k hand sets have line cord error showing for no apparent reason.

Landline and socket are all good, tested with another handset.

 

Any suggestions?

 

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Line cord error on BT Elements 1k


@jqsabers wrote:

Both my BT Elements 1k hand sets have line cord error showing for no apparent reason.

Landline and socket are all good, tested with another handset.

 

Any suggestions?

 


Try removing the power from the base unit for about 30 seconds.

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jqsabers
Beginner
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Message 3 of 4

Re: Line cord error on BT Elements 1k

Thank you for the reply, yes, tried that  and removed the battery from the phone.

Still getting Line cord error 😞

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Keith_Beddoe
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Message 4 of 4

Re: Line cord error on BT Elements 1k


@jqsabers wrote:

Thank you for the reply, yes, tried that  and removed the battery from the phone.

Still getting Line cord error 😞


All you can do is to call the product helpdesk to see if they have any suggestions. 

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