Mini Wi-Fi Hotspot 500 problem

blackie944 · ‎20-01-2018

I can connect to the HotSpot SSID via Wi-Fi but the Ethernet connection shows as the BT Hub SSID and says "No Internet". Any suggestions please.

JohnC2 · ‎23-01-2018

Hi @blackie944 Sorry you are having a problem with the connection on the Hotspot 500.

Please check out the FAQ's for the Hotspot 500 and I hope this helps you fix this.

If not and you still are having this fault then

If your product is within warranty:

By phone: 0808 100 6116

Monday to Friday 9.00am to 5.30pm and Saturday 9.00am to 2.00pm

If your product is out of warranty, please call the Technical Help and Support Desk on 0808 100 6116

Cheers

John

Re: Mini Wi-Fi Hotspot 500 problem