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Beginner
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Message 1 of 3

Mini connector not working

Hi there,

I have just plugged in a mini connector on order to provide a wired connection for an external security camera. However I have two others in the house and they work fine, but for some reason I cannot get this one to work. The Ethernet light is flashing blue and there is no data light. 

Tried rebooting and resetting several times but no luck.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Mini connector not working

@sija2020 

Did you follow the instructions on how to pair the new connector with the others?

https://www.bt.com/content/dam/bt/help/legacy/3646%20BT%20Mini%20Connector%20Kit%20WHITE%20User%20Gu...

 

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Moderator
Moderator
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Message 3 of 3

Re: Mini connector not working

Hi @sija2020,

Welcome back to the Community and thanks for posting.

Do you know if the plug you are using for the camera is on the same electrical circuit as the plug that the hub is plugged into?

Thanks

Matt

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