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Message 1 of 2

Mysterious old event logs in new Smart Hub 2

Hello,

When looking through the event logs of my Smart Hub there are a few pages of logs from long before I was issued the Hub by BT. They are all on a single day over a year ago. I only became a BT customer and received the Hub a few months ago. The logged events include various configuration requests, admin logins, firmware boots, as well as a USB device (memory stick) connection. There is also a record of devices connected to the ethernet ports despite me not having used these.

Should this be treated as suspicious or normal? For example, has my Home Hub been tampered with or was this simply tests by a technician at the factory?

Thanks.

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Message 2 of 2

Re: Mysterious old event logs in new Smart Hub 2

It is probably a refurbished hub.

Factory reset it to clear the logs.

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