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Community Manager
Community Manager
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Message 1 of 22

New Whole Home Wi-Fi Firmware – v1.02.11 build02

Hi everybody,

 

It’s almost that time again where we’re planning new firmware for your Whole Home Wi-Fi discs. 

 

Changes since v1.02.08build02:

 

  • Added 2.4GHz Device Setup mode to help onboard 2.4GHz IoT devices
  • Added ability to share system logs via the app
  • Fixed an issue affecting device discovery over the local network
  • Updated Web Interface design
  • Added ability to set the network to prefer daisy chain topology
  • Improvements to WPS connectivity
  • Additional device steering controls

 

Upgrade advice:

 

  • After the update, we recommend you leave your discs for two days to allow them to settle into their configuration
  • During this time your Wi-Fi connection will be working fine, but you may see lights turning amber and blue and short drops in connection. If this happens we recommend not moving your discs or adjusting any settings
  • When your network has settled, you may also notice that the disc layout displayed on the App is different or that your devices connect to a different disc – this is completely normal
  • If you have a good internet connection on all your devices, your Whole Home Wi-Fi is working properly so there should be no need to tamper with its layout or network configuration.

 

If the new firmware is not working as you’d like, try powering off/on all of the discs at the socket and allow them to reconnect and settle. If you still need help afterward, come back to us on this forum, or contact the helpdesk on 0808 100 6116 or email btconnectedhome@bt.com so that we understand your issue and help fix it

 

Cheers

Sean

 

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21 REPLIES 21
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Aspiring Contributor
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Message 2 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

Surely this should read: v1.02.11 build02

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Beginner
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Message 3 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

Indeed. Shows in the whole home app as v1.02.11 build02

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Aspiring Contributor
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Message 4 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

Is this just the release of early adopter v1.02.10 build02 to v1.02.11 build02 as the 'stable' firmware? Looking at the changes it has some similarities.

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BT Devices Expert
BT Devices Expert
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Message 5 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

@AndyGee 

Essentially yes - it's v1.02.10build02 with a couple of extra changes - the biggest being:

- Added ability to set the network to prefer daisy chain topology

Dan-O

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BT Devices Expert
BT Devices Expert
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Message 6 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

RE: Surely this should read: v1.02.11 build02

Yes it should - the forum team will update the post shortly.

Dan-O

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Aspiring Contributor
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Message 7 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.10build02

@Dan-O 

Essentially yes ...

Ta 😀

Andy

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Beginner
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Message 8 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Good news but when is the app being updated so we can use the new 2.4ghz device set up?

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Beginner
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Message 9 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

You can enable this feature via the web config page on your WHW system. 

Setup > Wi-Fi > 2.4GHz Device Setup Mode

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Beginner
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Message 10 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Cheers. What’s the address for the web config version?

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