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Beginner
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Message 11 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

You can use http://mybtdevice.home when connected to the Whole Home network.

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Message 12 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Oh yes, tried that several time’s whilst connected to Whole Home but it won’t load up in my browser, sadly.
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Message 13 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

If you can find out from your DHCP server what IP addresses have been assigned to your BT Discs. Once you have that, you can try and navigate to one of the IP addresses instead.

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Message 14 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Cheers, I’m in.
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Message 15 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Hi again, I see it’s a slightly more complicated web config than they have for the Home Hub. You can disable 5ghz in an obvious way on that. But it’s not very clear on the whole home web config. Do you happen to know the process?

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Message 16 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Like Glandwr said...
Setup > WiFi > 2.4GHz Device Setup Mode
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Message 17 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Sadly I don’t get the option within the Wi-Fi settings. 

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Message 18 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Have you updated to firmware v1.02.11 build02?
System > Firmware Update
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Message 19 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

Under firmware update it says:

Current version: SGAB202226

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Message 20 of 22

Re: New Whole Home Wi-Fi Firmware – v1.02.11 build02

The hardware is the Whole Home WiFi Premium kit, if that helps. It auto updated the firmware at around 1300 today. 

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