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No Data Light on Home Hotspot 1000

I bought a BT Home Hotspot 1000 a while ago and it's worked brilliantly. Recently however it's been slow and i've noticed significant delay/lag whilst playing games or watching videos. I recently factory reset my router too, can this cause issues? The data light is not on and i've followed any and all forums and past questions and queries yet the light still isn't on. 

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