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msom
Newbie
100 Views
Message 1 of 5

Noise on landline phone socket

Please can someone help me?  My mothers upstairs phone is broken. It was part of a set of two handsets which were linked (wirelessly?)

I thought it would be sensible to just replace the upstairs one with a corded handset plugged into the phone socket upstairs but it is very hissing and noisy (sounds like a fax line but it becomes clear every now and then) .

Reading about this it seems to be linked to the Wi-fi (which Ive proved by solving the problem when router is switched off) I’ve read about a filter you can buy to solve this..... can you advise on what I need to get?

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
98 Views
Message 2 of 5

Re: Noise on landline phone socket

You need to get an ADSL Broadband Microfilter. 

See link

http://bt.custhelp.com/app/answers/detail/a_id/635/~/why-do-i-need-adsl-filters-%28microfilters%29-a...

You may be able to get one locally or you can buy them online, It does not need to be a BT one.

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msom
Newbie
91 Views
Message 3 of 5

Re: Noise on landline phone socket

Thank you so much.  The link says I need one on every socket.... the hub is on one bedroom and the phone line downstairs works well, it is just the pther bedroom, so shall I just put a filter on the bedroom socket?

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Distinguished Sage
Distinguished Sage
81 Views
Message 4 of 5

Re: Noise on landline phone socket

do you have a filter on the hub socket and the current wireless phone socket or do you have a filter socket where the hub is connected  filtered socket will have 2 conenctions 1 for hub and 1 for phone



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msom
Newbie
78 Views
Message 5 of 5

Re: Noise on landline phone socket

Im really not sure as I dont live near her.  The downstairs pohone socket and master socket wherre the router is are difficult to access.  Guess Ill spend a few pounds on one and see.  Many Thanks.  I will let you know how I get on (but I am not visiting again for a week or so)

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