My BT FTTC is due to go "live" on Monday next.
I am, until then, with Plusnet. I have been using a Smarthub 6 for my Plusnet connection by entering my PN details which works fine.
I have received an e-mail from BT advising that a new Smarthub has been sent out, as expected. However, I'd rather continue using the existing Smarthub rather than reconnect all the wifi devices to a new one.
In the e-mail it stated that an old Smarthub cannot be used, it will not work and the new one must be used.
Is this correct and if not how would I set up the old Smarthub to connect to the new BT FTTC?
Thnks in advance.
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No password needed for BT
Everything is generic as authentication is against phone number.
Presumably this, from their e-mail, is incorrect? "If you're already using a BT Home Hub or another broadband router, it won't work with your new service, so you'll need to unplug it and use the new kit we're sending you instead."
I would have thought customers buy and use third party routers to use with BT fibre without any problems?
many adsl routers are not capable to vdsl hence 'won't work' but any third part modem/router will work ok with BT FTTC