Phone Another handset blocking time and date setup

[Ashby]

Hi I have a BT Advanced Phone 100% call blocking. When trying to setup time and date the message ‘Another handset is using this feature ‘ and stops me accessing the set up. Any ideas why? Thanks 

[Keith_Beddoe]

@Ashby 

Have you tried turning the power off on the base unit for 30 seconds?

If that fails, take the batteries out of the handsets for about 20 seconds, then put them back in again.

[Ashby]

Hi Keith

Yes I’ve tried that but with no luck.

 Thanks 

[PaddyB]

Hi @Ashby,

Thank you for posting back. I'm sorry that didn't work. You could try calling the Product helpdesk.

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Thanks

Paddy