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Paulmc2
Beginner
411 Views
Message 1 of 3

Premium whole home wifi

Hi all

 

i have recently purchased the bt premium whole home Wi-Fi, which has improvised signal through the house, my question is that when I check the app all of my connections are connecting to 1 disc and not the other 2. Any ideas. 

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Dan-O
BT Devices Expert
BT Devices Expert
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Message 2 of 3

Re: Premium whole home wifi

Hi @Paulmc2 

I assume you mean all devices are showing connected to one disc rather than the others. If you check the device details, are any devices showing a signal lower than -70dBm? It may be that the signal is not weak enough to make them move or the network to steer them to another disc.

Dan-O

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Paulmc2
Beginner
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Message 3 of 3

Re: Premium whole home wifi

Hi

 

They are showing —55dbm and -56dbm

 

 

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