@mikew88agree totally, I am now looking at more professional solutions, also, my mistake for leaving the auto update setting on. I put too much faith in Firmware updates being improvements rather than rolls of the dice. Great to see they're working on supporting the system, however, I would question the test bed they are using. It just can't be rigerious enough. Patching efforts rather than functional release testing. Anyway, please BT fix these issues asap or I'm going to be force to get a more Professional Solution as @mikew88 has suggested.
I have one disc connected directly to the Virgin router downstairs. Upstairs, one disc is connected wirelessly. Then I have a six-port cheap Netgear hub plugged in to the ethernet port in the disc. Into the hub, I have two wired devices: A PC that has no wireless capability, and a Dell Thunderbolt Dock (TB16) that requires an ethernet connection. There is no ethernet backhaul in place.
I don't think this setup is especially complicated. Everthing works just fine, but then, I am still on Wholehome firmware v1.02.05.
@agaskew Do not update the firmware! It kills the Ethernet ports on the non-primary discs. I've just purchased the Netgear Orbi as I'm so tired of faffing around with the BTWH. Extremely dissapointed.
Your solution was simple - you should have connected the 6 port switch into a powerline adapter not the disks. Pretty expensive way of solving what was a simple problem. Oh well - enjoy your new purchase.
I've tried with hub wifi off and on. No real difference to performance devices randomly drop off or show a wi-fi connection but with no internet access.
Really getting frustrated. Wife & kids now refuse to use the disk network and are staying connected directly to the hub even if it means they have to move closer to connect. I feel like I've wasted £170 on something that just doesn't work.
@Jim-lad, I'm using a NAS drive to stream 1080p / 4k video around the house, so power line might have a high bit rate, but they also have a huge package failure rate. Welcome to try and test them against a Mesh to see which is fastest but I believe Mesh network file transfer rates are much better in reality.
Also, that was only half the issue, I couldn't get an internet connection with or without the Switches involved.
Ipossible people have a double NAT issue, not sure, but most netowkr services will detect a double NAT.
BT have really cocked this one up.
P.S. Orbi System now up and running. Any one want to buy some BTHW discs?
From the little I have gleaned from reading your posts I believe you were just asking too much of them.
For my own usage I think I only have about 10 devices which use the disks and even then rarely are more than a couple being used at the same time. As a result I have experienced few issues whatever firmware has been in play.
Hope your new system works for you, though reading some of the posts on their forums it appears they aren’t exactly trouble free either.