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mikew88
Aspiring Expert
1,411 Views
Message 11 of 89

Re: Wholehome firmware v1.02.06 build 11

All updated and discs seem fine here too...old devices forgotten, but an option to select multiple devices to forget would save time instead of having to do each individually 

jrhop
Contributor
1,401 Views
Message 12 of 89

Re: Wholehome firmware v1.02.06 build 11

Got to say from my early testing I think you have cracked the Apple issues with Bonjour, HomeKit, Airplay and AirPrint. All my devices are rock solid now, with all devices showing. Usually they would have dropped off and reappeared a few times by now. Hopefully this will keep working like this. Good work all involved! 🙂
IanD2
Contributor
1,382 Views
Message 13 of 89

Re: Wholehome firmware v1.02.06 build 11

Upgraded this morning. All 6 discs working fine. No issues with apple products but only have an ipad and iphone which were fine before.

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Jim-lad
Expert
1,381 Views
Message 14 of 89

Re: Wholehome firmware v1.02.06 build 11

Yes, I updated and all seems fine.  I did notice in the browser there is only the one option which was mentioned i.e. 'early adopter', I don't seen any rollback option?

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simonjedrake
Aspiring Contributor
1,359 Views
Message 15 of 89

Re: Wholehome firmware v1.02.06 build 11

Great to see that at last BT have got a proper handle on the firmware problems on these devices with the last 2 updates now giving a much improved reliable network in my 5 Disc setup.
Congratulations to the BT Software Developers who I think have at last cracked the previous problems 👍
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Reluctantapple
Aspiring Contributor
1,352 Views
Message 16 of 89

Re: Wholehome firmware v1.02.06 build 11

Sean -thanks for the Apple info. I am having real problems with in particular Apple device -iPhone 6s. All my others work fine. It ends up partially connected but not really working. I have just provided extensive diagnostic information to your help desk by email under the name DINGLEY. You may care to take a look in case it assists getting to the bottom of this problem.
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Community Manager
Community Manager
1,345 Views
Message 17 of 89

Re: Wholehome firmware v1.02.06 build 11

Hi @Reluctantapple,

Thanks for the post and welcome to the community.  Really sorry you are having problems with your phone.

Thanks for taking the time to report this to our help desk, this is absolutely the right thing to do, and will help aid our investigations.  As soon as I get any further updates I will share them here on the Community Smiley Happy

Cheers

Sean

Community ManagerSeanD
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BT Devices Expert
BT Devices Expert
1,296 Views
Message 18 of 89

Re: Wholehome firmware v1.02.06 build 11

Hi @dgilbert2

There should be no need to turn off steering to fix any general issues in this release. You may have specific devices that react badly to steering that require you to keep it turned off.

Were you still having connectivity issues with steering on using the previous software v1.02.05build10?

Dan-O

Device expertDanO
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dgilbert2
Expert
1,286 Views
Message 19 of 89

Re: Wholehome firmware v1.02.06 build 11

@Dan-O  thanks for your reply. Yes, even with build 10 my discs were not stable (after 4 days) with steering enabled. I did email off the logs to the help desk but did not get a reply.

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Jim-lad
Expert
1,158 Views
Message 20 of 89

Re: Wholehome firmware v1.02.06 build 11

So allegedly we can now turn off 'Legacy Steering', is this the advice with the latest release then?

I do sometimes still puzzle as to why the disk in our lounge (connected by ethernet via homeplug for backhaul) is predominantly the 'Primary' disk and not the one connected directly to the HomeHub in our upstairs office.  They do sometimes change round for the odd day but just as quickly revert back.

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