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suxrule
Beginner
356 Views
Message 1 of 8

Really slow BTHomeSpot but only on iPhone?

Hi,

This issue is really bothering me, mainly because there is very little to no other reports of it that I can see.

We have a couple of BTHomeSpots in the house that work brilliantly with every device connected to it...except my iPhone.

Speed tests on all devices (Xbox, iMac, android phones) come back as 30+ mb but the iPhone on both HomeSpots comes back below 0.5 mb.

Can anyone think of a reason this might be happening?

Thanks for any help.
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7 REPLIES 7
Distinguished Sage
Distinguished Sage
344 Views
Message 2 of 8

Re: Really slow BTHomeSpot but only on iPhone?

Welcome to this user forum.

 

Does it connect at the right speed on the BT Home Hub?

 

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suxrule
Beginner
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Message 3 of 8

Re: Really slow BTHomeSpot but only on iPhone?

Sorry yes forgot to say it connects perfectly on the main router.
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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: Really slow BTHomeSpot but only on iPhone?


@suxrule wrote:
Sorry yes forgot to say it connects perfectly on the main router.

Did you clone them to the home hub, or do they have their own separate SSID?

 

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suxrule
Beginner
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Message 5 of 8

Re: Really slow BTHomeSpot but only on iPhone?

They have their own ssid, didn’t know you could clone.
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Andrew600
Contributor
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Message 6 of 8

Re: Really slow BTHomeSpot but only on iPhone?

It may not be anything worth worrying about.
Are you using Bluetooth? If so, turn it off and try again.
It badly affects Wi-Fi speed tests on my iPad. My 70mbps connection reduces to a reported 4mbps if I test with Bluetooth active, but only for the iPad. The actual connection is 70mbps for every other device.
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Distinguished Sage
Distinguished Sage
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Message 7 of 8

Re: Really slow BTHomeSpot but only on iPhone?


@suxrule wrote:
They have their own ssid, didn’t know you could clone.

Its best not to, as that can cause issues.

 

Sounds like some form of wireless incompatibility.

 

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suxrule
Beginner
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Message 8 of 8

Re: Really slow BTHomeSpot but only on iPhone?

Thanks but Bluetooth doesn’t seem to be affecting it. Iv searched the web high & low and there doesn’t seem to be anyone else having this issue, it’s very strange....and frustrating.
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