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dhupton
Aspiring Contributor
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Message 1 of 2

Return of BT Hub

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Hi,
Successfully upgraded to full fibre and would like to return old BT hub.

Website help states logging into MyBT to request returns bag but I can not find this anywhere.

Thanks.

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1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Return of BT Hub

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If you had the old hub before December 2019, there is no need to return it and hence no returns bag request in MyBt.

You can either call customer services and request a bag, take it to your local recycling centre, flog it on eBay or repurpose it as an extra wireless access point.

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